Total Carpentry Ireland/Mats Olofsson
The term “Total Carpentry Ireland/Mats Olofsson” or “us” or “we” refers to the owner of the website whose registered office is Donard, West Wicklow. The VAT No. is 8722787q. The term “you” refers to the user or viewer of our website.
Please contact the Total Carpentry Ireland Sales Office on 01 9610098 or info@totalcarpentry.ie if you require any further details.
These terms and conditions relate to products bought directly on this site only.
For terms and conditions relating to supply and installation of decking or cladding/or for supply only for either residential or commercial projects purchased by other means other than directly through our website please email us at info@totalcarpentry.ie.
Use of the website www.totalcarpentry.ie
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Total Carpentry Ireland/Mats Olofsson prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ireland.
Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Total Carpentry Ireland/Mats Olofsson shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Contract
When purchasing from this website we must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
Price
The prices payable for goods that you order are as set out in our website.
Delivery is included within the price, but it might not be possible for us to deliver to some locations.
Cancellation
We recommend that all our customers request samples of our decking materials prior to ordering. You may cancel your order with us for the goods you order at any time up to the end of the third working day from the date of order. You do not need to give us any reason for cancelling your order.To cancel your order you must notify us in writing. If you have received the goods then it is not possible to cancel your order unless the goods are faulty. In this case you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your order any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
Cancellation by us
We reserve the right to cancel the contract between us if:
we have insufficient stock to deliver the goods you have ordered;
we do not deliver to your area; or
one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Delivery of goods to you
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
Liability
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
to make good any shortage or non-delivery;
to replace or repair any goods that are damaged or defective; or
to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Total Carpentry Ireland, The Annex, Mullicagh, Donard, West Wicklow and all notices from us to you will be displayed on our website from to time.
Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.
Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the The Doctrine of Privity of Contract to enforce any term of this agreement.
Entire agreement
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
Changes to legal notices
We reserve the right to change these terms and conditions without notification
General
Millboard decking comes with a 25 year Residential Warranty or a 5 year Limited Warranty depending on the installation application of the boards as long as it is registered within 90 days of the installation and our Durafix® fixings have been used to fix the decking to the subframe.
Ethical Trading
Total Carpentry Ireland sources product locally, but also from around the world.
To ensure standards are maintained and suppliers act responsibly, the Ethical Trading Initiative (ETI) was established in the 1990’s. ETI adopts a code of conduct safeguarding and improving the well being of workers across the globe via an alliance of companies, trade unions and voluntary organisations. These bodies work together to improve the lives of poor and vulnerable workers. Many companies Total Carpentry Ireland deal with exceed the minimum criteria of –
• Employment is freely chosen.
• Freedom of association and the right to collective bargaining are respected.
• Working conditions are safe and hygienic.
• Child labour is not used.
• Living wages are paid.
• Working hours are not excessive.
• No discrimination is practised.
• Regular employment is provided.
• No harsh or inhumane treatment is allowed.
Application/Suitability
Total Carpentry Ireland cannot accept any liability where products have been used for an inappropriate purpose. In the unlikely event of products reaching you in a less than satisfactory condition, call us immediately allowing for time for the rejected product to be replaced. If a complaint is raised after laying the product, Total Carpentry Ireland, or its suppliers, cannot accept responsibility for any defect.
Handling
Good manual handling techniques should be adopted when handling products. It is recommended that suitable lifting equipment is used.